Useful information and help for tenants

We’re on hand to give you the help you need.

“Easy and simple. It was my first experience handling tenancy liability matters, but the process was straightforward and easy to comprehend.”

- Verified Customer, 08/05/24

“The service was perfect. They were very patient with my application and all the documents needed for certification.”

- Verified Customer, 08/05/24

“Covered everything we asked for and more. Well explained, one of few to cover our needs, helpful and easy process. Very happy with the service so far. Much better value than we are paying for cover at the moment.”

- Verified Customer, 03/05/24

“Excellent customer service. Unbelievably friendly, helpful, couldn’t fault it.”

- Verified Customer, 02/05/24

“Good price and very quick to give a quote. They were on the ball. Nothing was a problem and they quoted a good price.”

- Verified Customer, 01/05/24

Help & Contact

Whether you have an insurance policy with us or we're completing your referencing checks, we’re on hand to give you the help you need.

Read our frequently asked questions section to get the answers you need.
Find out more about making a claim on your Tenants Insurance policy.
Are we completing your referencing checks? Find out more about our referencing process and what types of checks we carry out.
If you’re being referenced, you can track the progress of your application online using our handy Tenant Application Tracker.
Have you had a quote and wish to retrieve your quote?
Do you need to know more about our cover? You can view our Tenants Insurance policy documents.
If you’re an existing customer, you can view your correspondence from HomeLet online through My HomeLet.