Complaints against agents - what are the biggest concerns?

Posted on 17/10/2017

As consumer awareness of the complaints process is seemingly on the rise, in what areas are letting agents falling down and attracting receiving the most complaints from landlords and tenants?

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Don't be misleading - agents warned over advertising

Posted on 18/09/2017

As Trading Standards warns estate and letting agents about misleading advertising, all businesses must make sure their marketing messaging is clear, accurate and can be substantiated.

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