Cookie Policy

cookie

This page contains some useful information about cookies and how we use them on our website.

What are cookies?

Cookies are small text files containing pieces of data which are sent from our website, these are stored in your web browser whilst you're visiting our website.

How do cookies help us to make our website better for you?

We use cookies to help us provide you with a better user experience. That’s because cookies enable us to:

  • Secure authentication when you log in
  • Collect data about your device and its capabilities
  • Make our website work
  • Provide you with web-based quote platforms
  • Collect information to understand how you interact with our website

This data collected by us is non-identifiable; this means that any activity we record won’t be attributed directly to you.

The data that we collect can help us to monitor how popular certain pages are and track the impact of any changes that we implement. This is to make our website easier for you to use and provide you with more relevant content.

With your permission we will also collect information about you and other information you disclose in the products you express interest in; or buy from us. This allows us to enhance your experience on our website in several ways including:

  • Remembering how far you got when completing a quote
  • Help us answer queries you may have
  • Contact you regarding our products, services and offers
  • Supplying you with targeted advertising and content on other websites and social media
  • Monitoring the performance of our marketing activity

What other technologies do HomeLet use?

As well as cookies, we also use ‘tags’ – A tag is a small piece of code which is placed on our website used to collect data. This code would only collect data on our website. A tag will not be stored on your browser; however, it may use a cookie which could be placed on your browser.

What Cookies do we use and why?

 

First Party Cookies

Cookie Name

Description

"PHPSESSID"

This is a 'session cookie' which is only stored temporarily until your browser is closed.

"hide_cookie_policy_message" 

This cookie tracks the closure of our “cookie policy” message box. It has a lifetime of one month.

 

Third Party Cookies

Cookie Name

Description

Google Analytics:

"__utma"
"__utmz"
"__utmb"
"__utmc"

We use Google Analytics to track general visitor behaviour on our site. Google Analytics cookies don’t allow us to identify you personally. They're used to collect information such as, which pages are visited on our site, the average time spent on our site and track the traffic sources to our site. Here's a list of the cookies we use and what they do.
"__utma"
Each unique browser that visits a page on homelet.co.uk is provided with a unique ID via the "__utma" cookie. This means that subsequent visits to our website via the same browser are recorded as belonging to the same unique visitor.
"__utmz"
This cookie is used to track traffic sources and your navigation through our website.
"__utmb" and "__utmc"
Google Analytics uses these two cookies to establish a session. These cookies will expire at the end of your browsing session.

PREF

This cookie is used to remember your basic preferences such as whether you want search results in English or whether you have opted for a Safe Search setting.

Disqus
__jid, __utma, __utmb, __utmc, __utmz, UID and UIDR

These cookies are used by Disqus on our news and blog pages, they allow you to sign in to Disqus and comment on our news or blog posts.

AdRoll

We use AdRoll to undertake advertising based on user behaviours on our website these adverts are then displayed on Google’s Display Network and social media platforms.

Google AdWords

We use Google AdWords to undertake advertising based on user behaviours on our website these adverts are then displayed on Google's search network, when searching for relevant products or services.

RedEye

These cookies are used to recognise repeat visitors to the site and record specific browsing information (e.g. how you arrive, pages you view, options you select, information you enter and paths you take). This information is then fed into the RedEye marketing automation platform.

Facebook Pixel

We use Facebook to advertise custom messages based on interactions users have on our website.

Snapengage

(Live chat)

Snapengage uses third party cookies to maintain session data and to identify returning visitors by saving Snapengage-specific data such as visitor ID and last chat date. It is important to note that the cookies do not contain any private customer data, or any data that can be accessible or useful outside of Snapengage

Survicate

We use survicate to survey website visitors to ask about your experience, to gain useful feedback. Survicate uses third party cookies track individual visitors. All other data Survicate uses communicate with their database is stored within local storage and session storage of an active browser.

VWO

VWO is used to help us test variants on our website to improve user journeys. VWO uses cookies to keep track of the test variation a user has seen, the goals a user has completed and whether a visitor has become a part of the test or not.

 

Managing your cookies

By using our website you’re agreeing that we can place cookies on your device. If you want to visit our site without cookies being saved to your device, you can block and delete cookies through your browser settings. For more information about how to disable cookies in your browser please visit allaboutcookies.org.

Do you share a computer?

Please note that if you share the use of a computer or device, accepting or disabling the use of cookies will affect all users of that computer.

What if you’re using a mobile or tablet?

For information on how to manage cookies on your mobile phone or tablet browser, please see the manual for your device.

We hope you find this page useful, if you have any further questions about cookies on our website, please don't hesitate to contact us

 

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