The future of tenant referencing unlocked
VISTA is a ground-breaking tenant referencing solution that provides accurate affordability assessment of applicants and mitigates fraud risk.
The result of a £3m investment, 3 years research and development, and a partnership with data specialists Experian, VISTA completes over 70% of tenant reference applications within 24 hours.
Helping you make better tenancy decisions, faster.
1 million
70%
34 seconds
Over 5,000+ letting agents use VISTA referencing to see 360° affordability
AI fraud is evolving fast. VISTA referencing stays faster.
Thanks to AI, document manipulation, identity fraud and income misrepresentation have become far more sophisticated. We've seen a 36% increase in daily fraud cases identified across a period of just over a year.
Traditional referencing models aren't built to handle the sophistication of AI fraud. They're quickly becoming outdated and unsafe, and could put letting agents and landlords at risk.
Here's how VISTA does it differently:
Full credit file checks
As the only tenant referencing provider with full credit file access, we evaluate tenants based on detailed payment, indebtedness and credit scoring data. This means their true affordability threshold can be assessed accurately, giving you more certainty.
PEPs & sanctions checks
Built directly into VISTA’s referencing flow, automatically reducing your agency’s compliance risk and meeting your legal obligations.
Smart identity verification
Advanced biometric AI verifies identities in seconds, using leading facial recognition technology to confirm your tenant is who they say they are.
Trusted source income data
Mitigate the risk of income fraud with trusted direct to source income data via Open Banking and HMRC integrations that provide accurate and instant income information via secure integrations with VISTA. Faster referencing, less risk.
Tenancy scorecard
Income isn’t the same as affordability anymore.
VISTA takes tenant referencing beyond the basic affordability calculation of Income = 2.5 X annual rent, and towards a fair, accurate tenancy scorecard that factors in income, spending, credit and historical payment information.
Fit for the future
Fraud detection
On average, HomeLet deals with over 150 cases of fraud a day. With design software that can visually manipulate documents readily available, increasing competition in the rental market and the ongoing cost of living crisis, tenancy fraud is more frequent, complex and targeted than ever before.
By utilising HomeLet AI and referencing over 500 million touchpoints, VISTA will serve as the ultimate protection against tenancy fraud by providing a deeper and more forensic data assessment than any other solution
Affordability calculation
Despite the intensified depth of VISTA’s ID verification and credit history authentication, the solution by no means is designed to inflict harsher standards on tenancy applicants. Instead, VISTA is designed to provide the fairest and truest affordability calculation in the market.
By completing a real-time assessment on an applicant’s income and affordability rather than penalising someone on historic indebtedness which has since been rectified we are able to make a fairer assessment on applicant's credit commitments and outgoings.
Industry insight
Commenting on VISTA, Andy Halstead, HomeLet Chief Executive Officer, said:
“In a housing market storm, with 20-25 prospective tenants per property, securing the right tenant is paramount. Fraudulent references are surging, intensifying the need for agents and landlords to choose wisely from the start.
Our advanced referencing process VISTA surpasses all referencing solutions today. HomeLet leverages data, tech, and human expertise to provide the highest protection for our agents and landlords in the face of the housing market crisis and rising fraudulent references.”
Centres of Excellence
With our industry-leading technology and innovative data management, HomeLet solidifies the robustness of our referencing infrastructure with one final, but crucially important element – our people.
Our sophisticated platforms and data wouldn’t live up to their potential without our experts harnessing the power of these assets to maximise referencing efficiency, accuracy and equality.

When data cannot be acquired by one of the 4 pillars of VISTA, then we have dedicated teams of trained referencing specialists to complete this process and conduct thorough fraud prevention measures.
Our Centres of Excellence specialise in:
- Overseas applications
- Applications with no full credit file, but living in the UK
- Manual income verification
- Fraud alerts
A referencing solution like no other
VISTA integrates the perfect blend of technology, data and people and brings it to the forefront of tenant referencing and fraud prevention.
TURNAROUND DOWN FROM DAYS TO MINUTES
REFERENCING 500 MILLION + TOUCH POINTS
ULTIMATE COMBINATION OF DATA, TECHNOLOGY AND PEOPLE
REAL-TIME AFFORDABILITY
30 YEARS + OF EXPERIENCE
£3 MILLION INVESTMENT
Protecting your business
Our continued innovations, investments in our systems and unique data can provide detailed checks that nobody can match.
500 Million data points to check against
Full credit file access for intelligent decision making
All references checked against the UK’s largest tenant defaults database
Access to the National Fraud Database
Consistency of application cross-checking
Robust emails and applicant behaviour checks to highlight rogue applications
What we can do for your business…
Here’s how we can benefit your business, find out how we can drive your growth.

Tenant Insurance
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