The Tenant Application Tracker, which will be launched very soon, is a new function that will form part of the new HomeLet tenants’ website. It will allow tenants to check on the status of their reference, email HomeLet directly about their reference and send through any information that might help speed up their reference.
Commenting on the upcoming launch HomeLet Managing Director, John Boyle said: “The Tenant Application Tracker brings benefits to both our letting agent customers and their tenants. We know that the references we carry out are a small but crucial part of the entire lettings process. But, for many tenants it can be the most daunting part. This new function gives tenants across the UK greater transparency, they can see the status of each element of their reference and they can contact one of our referencing specialists at the click of a button.”
HomeLet have recently been short-listed for the ESTAS 2011 Supplier of the Year award. This award is voted for by letting agents who’ve used industry suppliers in 2010/11.
John continued: “At HomeLet our focus is to provide market leading products and a service that’s second to none. The Tenant Application Tracker is yet another positive change that we’ll be implementing to improve the service our customers receive.”