Complaints against agents - what are the biggest concerns?

Posted on 17/10/2017

As consumer awareness of the complaints process is seemingly on the rise, in what areas are letting agents falling down and attracting receiving the most complaints from landlords and tenants?

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Fees ban: Welsh Government consultation review

Posted on 04/10/2017

The Welsh Government has been consulting on a ban on upfront letting agent fees charged to tenants since July, and letting agents still have time to put together their response.

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Don't be misleading - agents warned over advertising

Posted on 18/09/2017

As Trading Standards warns estate and letting agents about misleading advertising, all businesses must make sure their marketing messaging is clear, accurate and can be substantiated.

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