The UK's largest tenant referencing and specialist lettings insurance company
With over 25 years' experience to our name, we're the leading go-to experts for the lettings industry. Whether you're a letting agent, tenant or landlord, we understand the issues and concerns you face, and have designed our comprehensive range of specialist products to give you complete protection and peace of mind.
Exclusive changes to rent protection
We're announcing more improvements to our unrivalled levels of protection.
We’ve already increased cover to 15 months, we’ve increased legal expenses to £100k. From April 2021, we’re providing cover for 75% of the rent for up to three months after vacant possession.
When it comes to serving our customers, we simply will not be beaten. In these uncertain times, we need to step up and deliver for our customers. We’ve done just that; our mission is to protect 1 million properties managed by the UK’s Professional Letting Agents.
Coronavirus (COVID-19) - We're here to help
Coronavirus is affecting all of us in a variety of ways, these are unprecedented times for us and for you. We have implemented our established continuity plans to protect our customers, our colleagues and their loved ones.
Call waiting times could be longer than usual during this period, thank you for your patience.
If you’re an existing policy holder, you can access your documentation online using My HomeLet. If you only have access to your documents by post please call us to update your details, so that you can access your documents online.
We have also provided some frequently asked questions which can be viewed here to further assist with any queries you may have.
Thank you for your understanding at this unprecedented time for everyone. We hope that you and your families stay well
An award winning business
HomeLet, as part of the Barbon Insurance Group, we're celebrating being named one of the Sunday Times 100 Best Companies to Work For 2020, marking the third year the business has received the accolade. We've also won the Feefo Platinum Trusted Service award, through independent service feedback from our insurance customers. Our letting agent services are also ESTAS award winning; We've been named "Best in Sector" for Tenant Referencing and overall "Supplier of The Year" for 2019 as voted for by our customers, and we're proud to deliver service that drives value for our customers. The ESTAS are the largest independent customer service feedback and awards scheme for the residential property industry in the UK.
We may be the market leader but that doesn't mean we rest on our laurels. We're always searching for ways to do things even better, providing you with the best service and solutions possible. We operate within our four core values of honesty, expertise, respect and progress. This means everything we do has a focus on treating our customers fairly. When you work with HomeLet, you can rest assured you’re working with a transparent organisation which operates with integrity.
The HomeLet Rental Index
On property portals you only see advertised rents. Our Rental Index shows you the rents that are actually agreed by letting agents, along with key tenant demographics. It's a great way to get a useful insight into the market trends of the Private Rented Sector.
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